FAQ's

New Items (current or recent year(s) • 15-day return window. MUST HAVE RECEIPT Special Items (Lego sets, blind boxes) • Returnable only if box is unopened Vintage Items • All sales final, no returns Online Orders • Must have order email with order number ***We do not accept returns on broken/damaged items***

Cancelling Items To cancel an item, please contact us before we ship it out. Post-Shipment Cancellation If the item has already shipped, you'll need to return it in its original condition to be eligible for a refund. Return Shipping The buyer is responsible for the return shipping charge.

Refund Processing Time Refunds are typically processed within 3-5 business days. Processing Schedule Refunds are processed on business days only, excluding weekends and federal holidays. Additional Information For specific details on refund processing, please consult your financial institution.